NAF El Centro receives the Zumwalt Award for providing extraordinary customer service
Congratulations to the AOC Support Services Team at El Centro for once again achieving the highest level of excellence in the Zumwalt competition. This accreditation is the result of significant efforts by all staff members and especially Housekeeping, a dedication to continuous improvement and a zealous desire to be recognized as among the very best. Robert and his staff deserve a hearty “Bravo Zulu” for their achievement.
The Zumwalt Award is named after Admiral Elmo R. Zumwalt. He was the youngest officer to assume the post of Chief of Naval Operations. He was very instrumental in the challenges of achieving excellence for our sailors. The program for excellence started back in the 70's. The NGIS Accreditation Program recognizes those operations that meet standards for amenities, Facilities and customer satisfaction (i.e. providing extraordinary customer service) Operations achieving the Five-Star level and the Admiral Elmo R. Zumwalt Award is the ultimate in lodging operations. The ratings are the results of a thorough and detailed accreditation process which is mandatory for all VQ operations, and includes an unannounced validation visit by a Commander, Navy Installations Command (CNIC) accreditation team, as well as specific performance standards for facilities, services and fiscal management.
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